Shipping & Returns

Shipping
Goods are aimed to be dispatched within 48 hours. The majority of orders are delivered by the next working day providing the order is placed before 2.00pm from Monday to Friday.

We hold the majority of items in stock, however there are some instances where we your order may be delayed if an item is out of stock. In this instance delivery may take up to 28 days on certain items and you will be notified of your expected delivery date.

If multiple items are ordered however only some items are in stock we will contact you to request your delivery requirements. We are able to part ship orders and send remaining back order parts at no extra cost.

Credit cards are not be charged until day of dispatch


Returns
Shortages and returns must be reported to Earl’s within 14 days of receipt of shipment. Returns are subject to a 10% handling charge unless the return is due to a fault of Earl’s. No credits will be issued unless the returned item is accompanied by its document number, invoice number, part number and description of the item. If our inspection indicates that an item is defective, a credit for the item and return freight will be issued.

Ordering from Outside of the UK
If you are ordering from outside of the UK your carriage charge will not be added onto your order until we have contacted our couriers for the best quote. This is due to the varying costs in shipping to different countries. Once we have received a quotation, we will contact you with the best shipping cost. If you accept the shipping charges we will add this cost to your order.

Alternatively you can order via e-mail sales@earls.co.uk or call +44(0)1803 869850.

For countries within the EU, you may not have to pay VAT on purchases if a VAT number is supplied. Countries outside of the EU will not be charged VAT.

Couriers Used
Royal Mail 1st Class - UK and International Orders

Royal Mail 1st Class Signed For - UK and International Orders

City Link - UK and Ireland

TNT - International Orders

UPS - International Orders

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Earl's Performance Products